Job Description
Technical/Functional Skills-
ASP.net, MVC, C#
Web API, Webservices (Rest/SOAP)
Azure Cloud
SQL/SSIS
ServiceNow
Experience working on Dynatrace, Splunk, Azure Monitor
Experience Required
Required Experience/Skills/Attributes:
Strong experience with .Net & azure technology.
Strong experience coding and scripting (.Net, SQL, Java, Node.js, Graphql, Azure platform, Java script, PowerShell, Batch files, etc.)
Strong experience with Windows 2012 and Windows 2016 & ServiceNow, Dynatrace, Splunk, etc.
Strong knowledge of Source Code Control Systems (Git, Azure)
Experience leading system integration projects as the technical lead
Experience working with customers to capture/document requirements
Strong background in monitoring tools like Dynatrace, Splunk, etc.
Cloud technologies with an emphasis on Azure platform.
Knowledge of best practices and IT operations in an always-up, always-available service architecture
Roles & Responsibilities-
Drive & execute the duties and responsibilities of the project and playing onsite role to maintaining high-risk applications/issues.
Troubleshoot and resolve issues on Test, QA & Prod environments.
Work on the architectural solutions for the requirements in projects and identifying the risks & preventive actions for the same.
Perform peer Code review, maintenance, configuration, Post production validation, infrastructure and provide SME level support.
Develop playbooks and modules
Provide technical support to Operations Teams concerning automation solution usage
Perform Incident Management, Change Management and Problem Management and handle Major Incident outages
Should be able to understand business processes and help business.
Should be able to triage/troubleshoot issues and work on incidents.
Should be able to work on improvements and prepare technical documentation.
Should have excellent communication skills
Should be available for on call during non-business hours including weekends.
Should be able to co-ordinate with Offshore & Nearshore teams.
Should ensure that SLA’s are met for incidents/Problems/Jobs and urgent issues.