Job Description

Technical/Functional Skills-, MVC, C#

Web API, Webservices (Rest/SOAP)

Azure Cloud



Experience working on Dynatrace, Splunk, Azure Monitor

Experience Required

Required Experience/Skills/Attributes:

Strong experience with .Net & azure technology.

Strong experience coding and scripting (.Net, SQL, Java, Node.js, Graphql, Azure platform, Java script, PowerShell, Batch files, etc.)

Strong experience with Windows 2012 and Windows 2016 & ServiceNow, Dynatrace, Splunk, etc.

Strong knowledge of Source Code Control Systems (Git, Azure)

Experience leading system integration projects as the technical lead

Experience working with customers to capture/document requirements

Strong background in monitoring tools like Dynatrace, Splunk, etc.

Cloud technologies with an emphasis on Azure platform.

Knowledge of best practices and IT operations in an always-up, always-available service architecture

Roles & Responsibilities-

Drive & execute the duties and responsibilities of the project and playing onsite role to maintaining high-risk applications/issues.

Troubleshoot and resolve issues on Test, QA & Prod environments.

Work on the architectural solutions for the requirements in projects and identifying the risks & preventive actions for the same.

Perform peer Code review, maintenance, configuration, Post production validation, infrastructure and provide SME level support.

Develop playbooks and modules

Provide technical support to Operations Teams concerning automation solution usage

Perform Incident Management, Change Management and Problem Management and handle Major Incident outages

Should be able to understand business processes and help business.

Should be able to triage/troubleshoot issues and work on incidents.

Should be able to work on improvements and prepare technical documentation.

Should have excellent communication skills

Should be available for on call during non-business hours including weekends.

Should be able to co-ordinate with Offshore & Nearshore teams.

Should ensure that SLA’s are met for incidents/Problems/Jobs and urgent issues.